Title:  Director, Enterprise IT Infrastructure

QuantumScape is on a mission to transform energy storage with solid-state lithium-metal battery technology. The company’s next-generation batteries are designed to enable greater energy density, faster charging and enhanced safety to support the transition away from legacy energy sources toward a lower carbon future.

About the team:

As Director of Enterprise IT Infrastructure, you will build the technology foundation that lets our scientists, engineers, and operators move faster. You will have executive sponsorship, a meaningful budget, and the autonomy to modernize a real-world hybrid environment that spans corporate, R&D, and manufacturing. If you want your infrastructure work to ladder up to something larger than itself - the electrification of transportation - we'd like to talk.

What we need:

QuantumScape is seeking a hands-on, execution-focused Director of Enterprise IT Infrastructure to architect, scale, and secure the technology backbone that powers our mission to revolutionize energy storage. You will own the strategy and day-to-day operations of our enterprise infrastructure -  cloud platforms, networks, identity, endpoints, and the systems that connect our R&D labs, pilot manufacturing lines, and corporate offices. This is a builder's role for a leader who wants to modernize a hybrid cloud/on-prem footprint, drive automation, and partner directly with the scientists and engineers shaping the future of solid-state batteries.

What you'll work on: 

• Cloud platforms (GCP, Azure) -  Compute Engine, GKE, Cloud Storage, IAM, VPC, hybrid connectivity.
• Enterprise networking -  multi-site LAN/WAN, Wi-Fi, SD-WAN, Palo Alto firewalls, network segmentation, and zero-trust access.
• Identity and endpoint -  SSO/MFA, MDM, EDR, ThreatLocker, device lifecycle for office, lab, and shop-floor users.
• Collaboration and productivity -  Google Workspace, MS 365, JIRA, ManageEngine, and the tools R&D and engineering live in every day.
• Lab and manufacturing IT -  instrumentation networks, OT/IT integration, and infrastructure that supports pilot lines moving toward commercial production.
• Automation and observability -  infrastructure-as-code, monitoring, alerting, and SRE practices that move the team from reactive to proactive.

What you’ll do:

• Own the strategy, roadmap, and day-to-day operations of QuantumScape's enterprise infrastructure - cloud (GCP, Azure), networking, identity, endpoints, collaboration, and on-prem systems - aligning multi-year investment to business growth.
• Lead a cloud-first modernization across compute, storage, networking, and Kubernetes (GKE), while operating a resilient, segmented enterprise network (LAN/WAN, Wi-Fi, SD-WAN, Palo Alto, zero-trust) spanning offices, R&D labs, and pilot manufacturing.
• Partner with InfoSec to govern identity, endpoint, and zero-trust controls (SSO/MFA, MDM/EDR, ThreatLocker), and ensure compliance with data protection, export control, and BC/DR requirements.
• Establish infrastructure-as-code, observability, and SRE practices that raise uptime, cut MTTR, and turn operations from reactive to proactive.
• Champion the responsible adoption of AI across IT - AIOps, ticket deflection, anomaly detection, capacity forecasting, and self-service - to materially raise team productivity and end-user experience.
• Drive an AI-driven infrastructure operating model: use agentic workflows to continuously validate configurations, detect drift, enforce policy-as-code, and self-heal systems so the estate stays correct, compliant, and secure by default.
• Partner with InfoSec, Legal, and the business to set guardrails, data-handling standards, and acceptable-use policies for enterprise AI (copilots, agentic workflows, LLM automation), and safely scale them to the workforce.
• Partner closely with R&D, engineering, and manufacturing operations to deliver infrastructure that scales with lab instrumentation, OT/IT convergence, and the move from pilot to commercial production.
• Run IT service delivery end-to-end - helpdesk, endpoint lifecycle, collaboration (Google Workspace, MS 365), and network operations - against measurable SLAs (uptime, MTTR, change success rate, ticket experience), with strong vendor, license, and budget stewardship.
• Build and retain a high-performing, diverse infrastructure team through servant leadership: clear blockers, create psychological safety, invest in coaching and career paths, and grow the first-line managers who will lead the next wave of work.

Skills you’ll need:

• Bachelor's in CS, IT, Engineering, or related field (Master's preferred); 15+ years of progressive IT experience, including 5+ years leading enterprise infrastructure or IT operations teams.
• Deep hands-on expertise across cloud (GCP strongly preferred - Compute Engine, Cloud Storage, IAM, VPC; plus Azure), Kubernetes (GKE), networking (LAN/WAN, Wi-Fi, firewalls, segmentation), identity (SSO/MFA/SAML/OIDC), and endpoint management.
• Proven track record modernizing hybrid cloud / on-prem environments without disrupting the business, with a strong systems administration foundation that keeps you credible with senior engineers.
• Experience supporting R&D, lab, and/or manufacturing environments - instrumentation networks, OT/IT integration, pilot or production lines - highly preferred.
• Working knowledge of cybersecurity frameworks (NIST CSF, ISO 27001, SOC 2) and tools; experience partnering with InfoSec on zero-trust, EDR, and vulnerability management.
• Demonstrated use of AI, automation, and data to drive measurable efficiency, cost, and productivity gains - including practical experience deploying AI copilots, agentic workflows, or AIOps in an enterprise environment.
• Track record of leading complex cross-functional programs and managing significant budgets, with the executive presence and communication skills to align technical and non-technical stakeholders.
• People leader at heart - proven ability to hire, develop, and retain technical talent and grow first-line managers. Hands-on familiarity with tools such as MS 365, Google Workspace, JIRA, ManageEngine, Palo Alto, Cisco, ThreatLocker, GCP, and GKE; certifications such as Google Cloud Professional Cloud Architect, CKA, CISSP, ITIL, or PMP are a plus.

Nice to have: 

• Passionate about enabling scientific innovation in a fast-paced, mission-driven environment.
• Hands-on practitioner equally comfortable in a config file, an architecture review, and a boardroom budget conversation.
• Experience scaling IT for a pre-commercial or growth-stage manufacturing and R&D organization, including the transition from pilot to commercial production.
• Familiarity with OT/ICS environments and the constraints of lab equipment, MES, and production-line connectivity.
• Strong opinions about automation, observability, and operational excellence - and the discipline to make them real, including mature ITIL/SRE, change management, and incident response practices.
• Personal fluency with modern AI tooling and a bias toward experimentation - measures success by the careers built and trust earned, not the tickets closed.

ONSITE:

This position is required to work onsite 5 days per week to meet the minimum essential duties and requirements of this position.  As an on-site R&D and manufacturing operations organization, in-person face to face interaction is essential to building authentic relationships, trust, teamwork, and collaboration. 

Compensation & Benefits:

Expected salary range for this role is from $190,800 to $280,000, and a final salary will be determined by the candidate's experience and educational background. QuantumScape also offers an annual bonus and a generous RSU/Equity package as part of its compensation plan. In addition, we do offer a tremendous benefits plan including employee paid health care, Employee Stock Purchase Plan (ESPP), and other benefits. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive benefits and privileges of employment. Please contact us to request an accommodation.